Return Policy for Etasheta
- Introduction
At Etasheta, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your purchase, we offer a hassle-free return policy subject to the terms and conditions set forth below.
- Eligibility for Returns
You may return any product purchased from Etasheta within 7 days of receiving the product, provided that the product is in its original condition, with all original tags and packaging intact, and has not been used or damaged.
- Return Process
To initiate a return, please follow these steps:
3.1 Contact Us
Contact us by phone or email to request a return authorization. Please provide us with your order number, the name of the product you wish to return, and the reason for the return.
3.2 Return Authorization
Once we receive your request, we will provide you with a return authorization number and instructions on how to return the product.
3.3 Pack and Ship
Pack the product securely in its original packaging, including all original tags and packaging materials. Ship the product back to us using a carrier of your choice. Please note that the cost of return shipping is the responsibility of the customer.
- Refunds
We will process your refund within 14 days of receiving the returned product. Refunds will be issued in the same form of payment used for the original purchase. Please note that shipping fees are non-refundable.
- Exchanges
We do not offer direct exchanges at this time. If you wish to exchange a product, you may return the product for a refund and place a new order for the desired product.
- Exceptions
The following items are not eligible for return:
- Products that have been used, damaged, or are not in their original condition, with all original tags and packaging intact
- Products that are not eligible for return due to health or hygiene reasons, such as personal care products or intimate apparel
- Products that are custom-made or personalized
- Products that have been purchased on sale or clearance
- Changes to This Return Policy
We reserve the right to modify this return policy at any time without notice. Any changes will be effective immediately upon posting on our website.
- Contact Us
If you have any questions or concerns about this return policy, please contact us at [insert contact information].
I hope this sample return policy helps you in creating your own return policy. As always, please make sure to consult with legal experts to ensure that your policy complies with all relevant laws and regulations.